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Claim Executive

About iTCart Private Limited (iTCart): 

iTCart Private Limited is a leader in AI-powered digital transformation, headquartered in Bengaluru, India with global operations across USA, UK, KSA, UAE, and LATAM. iTCart specializes in delivering transformative solutions across 25+ industries including Technology, BFSI, Healthcare, Real Estate, and others driving efficiency and innovation through its AIX Framework (Patent Pending).  

iTCart is committed to creating value while prioritizing philanthropy and societal impact. The mission is to empower businesses with AI-driven solutions that automate processes, enhance operational efficiency, and provide deep insights through Generative AI platforms like AIX HUB, AIX Desk, RCM AIX, Insure AIX, AIX BP, AIX QP and many others. 

About Insure AIX: 

Insure AIX, a vertical of iTCart, is a pioneering company in the insurance technology space, leveraging advanced AI-powered solutions to transform the insurance industry. Headquartered in Bengaluru, India, Insure AIX offers innovative products and services that streamline insurance operations, enhance customer experiences, and drive business growth. With a strong leadership team and a commitment to excellence, Insure AIX is poised to become a global leader in insurtech. 

Position Overview: 

The Claim Executive will play a vital role in managing and processing insurance claims at Insure AIX. This position involves coordinating with clients, insurers, and internal teams to ensure timely and accurate claim settlements. The successful candidate will report directly to the Manager of Insurance Operations / Service and will have a dotted line reporting to senior leadership, ensuring alignment with Insure AIX’s global business strategy. 

Key Responsibilities: 

  • Claim Management: Handle the end-to-end claims process, including claim registration, documentation, and follow-up with insurers. 
  • Client Coordination: Communicate with clients to gather necessary information and provide updates on claim status. 
  • Insurer Liaison: Work closely with insurers / TPA to ensure timely processing and settlement of claims. 
  • Documentation: Maintain accurate and detailed records of all claims, ensuring compliance with regulatory and company standards. 
  • Process Improvement: Identify and suggest improvements to the claims process to enhance efficiency and client satisfaction. 
  • Compliance: Ensure all claims processes comply with relevant industry regulations and standards. 
  • Cross-Functional Collaboration: Collaborate with the insurance operations, underwriting, and customer service teams to ensure seamless claim processing and service delivery. 

Mandatory Qualifications: 

  • Education: Bachelor’s degree in Business Administration, Insurance, or a related field. Additional qualifications in insurance claims management is preferred. 
  • Experience: Minimum of 3 years of experience in insurance claims management, with a focus on end-to-end claims processing. 
  • Industry Knowledge: Understanding of insurance claims processes, including regulatory requirements and best practices. 
  • Regulatory Expertise: Knowledge of industry-specific regulations and compliance requirements. 

Primary Skills: 

  • Claims Management: Proven experience in managing and processing insurance claims efficiently. 
  • Client-Centric Approach: Success in managing client relationships, with a focus on providing excellent service. 
  • Analytical Skills: Strong analytical skills, with the ability to assess claim details and make informed decisions. 
  • Attention to Detail: Strong attention to detail in managing claim documentation and processes. 
  • Team Collaboration: Ability to work effectively as part of a team, supporting cross-functional collaboration. 

Optional Skills: 

  • AI and Automation Expertise: Familiarity with trends in AI-powered automation within the insurance industry. 
  • Global Exposure: Experience or interest in working with international clients and markets, particularly in North America, MEA (Middle East & Africa), and APAC regions. 

Why iTCart? 

  • Innovative Leadership Team: Join a company backed by visionary leaders dedicated to transforming the insurance industry. 
  • Impact-Driven Work: Be a part of a company that is revolutionizing insurance operations with AI to create more efficient, compliant, and future-ready organizations. 
  • Global Opportunities: With offices in Bengaluru, USA, UAE, and plans for further expansion, you will have the opportunity to work on high-impact projects globally. 
  • Career Growth: As a critical member of the claims team, you will have unparalleled opportunities for professional growth and career progression. 
  • Competitive Compensation: We offer a highly competitive compensation package, including base salary, performance bonuses, equity options, and other industry-leading benefits. 

About the Leadership Team: 

iTCart is led by a powerful and experienced leadership team, each bringing their own expertise to the table: 

  • Mr. Jeffrey R. Hubbard – Co-Founder & Global CEO: With decades of international experience in leadership roles, Mr. Hubbard steers the company with a focus on global expansion, strategic partnerships, and transformative business practices. 
  • Mr. Mohammed Rohim Uddin – Co-Founder, Global CTO & General Manager: A visionary technology leader with over 20 years of experience in AI, digital transformation, and software development, Mr. Uddin has been instrumental in building iTCart’s AI-powered frameworks and core solutions. 
  • Mr. Abdur Rehman Ajmal – Founder & Chairman: Representing the Ajmal Group’s legacy, Mr. Ajmal brings a wealth of business acumen to iTCart, ensuring the company remains aligned with its mission and values. 

Joining iTCart offers the rare opportunity to work with such visionary leaders and participate in the creation of a multi-billion-dollar enterprise.  

If you are a dynamic professional ready to contribute to the growth and success of iTCart, we want to hear from you. 

Please send your CV and a cover letter detailing your relevant experience to [email protected]

Job Category: Insurance
Job Type: Full Time
Job Location: Bengaluru

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